Information Privacy Policy

1. Purpose and Scope of Information Collection

Phuong Linh is committed to respecting and protecting the privacy of our customers. We may collect necessary information, including:

• Full name
• Phone number
• Email address
• Contact address
• Business information (if applicable)
• Other information voluntarily provided by the customer

This information is used to support customers, provide products and services, process consultation requests, handle customer care, and enhance the overall user experience.

2. Scope of Information Use

Customer information is used for the following purposes:

• To contact, confirm, and process customer requests.
• To provide information about products, services, and promotional programs.
• To provide customer support before, during, and after using our services.
• To improve the quality of products, services, and user experiences.
• To fulfill obligations requested by competent state authorities when necessary.

3. Data Retention Period

Customers' personal information will be stored for as long as necessary to fulfill the above purposes or as required by applicable laws. When no longer needed, the information will be securely deleted or anonymized in accordance with the company's internal policies.

4. Commitment to Information Security

Phuong Linh commits to the following:

• Not selling, sharing, or exchanging customers' personal information with third parties for commercial purposes.
• Implementing appropriate technical and managerial measures to protect information from unauthorized access, use, or disclosure.
• Only disclosing information with the customer's consent or upon the request of competent authorities in accordance with the law.

5. Customer Rights

Customers have the right to:

• Review, update, or request corrections to their personal information.
• Request to restrict the use of or delete their personal information in accordance with current regulations.
• File complaints regarding the use of personal information that deviates from the committed purposes.

6. Contact Information

For any questions or concerns regarding the collection, processing, or security of personal information, please contact us at:

PHUONG LINH COMPANY

• Address: 33 Nguyen Nhu Do Street, Van Mieu - Quoc Tu Giam Ward, Hanoi
• Phone: 0888 962 929
• Email: phuonglinh@phuonglinhtrading.com

Phuong Linh continuously strives to protect our customers' personal information and strictly complies with all legal regulations regarding data privacy.